Shipping Policy

Reel Crafty Customs

Shipping Locations

Reel Crafty Customs is based in South Florida and ships throughout the United States.

Processing & Production Times

Many of our products are personalized and made to order. Production time varies depending on the item, order quantity, artwork requirements, and current workload.

Please note that production time is separate from shipping transit time.

If you need your order by a specific date, please contact us before placing your order to discuss availability. Delivery dates are not guaranteed unless expressly confirmed.

If we cannot meet an agreed shipment date or applicable shipping deadline, we will contact you regarding the delay and provide any cancellation or refund options required by law.

Shipping Rates

Shipping costs for eligible orders are calculated during checkout based on the combined estimated shipping weight.

Our standard shipping rates currently apply to orders weighing up to 10 lbs.

We primarily use UPS for shipping, although the carrier or service may vary depending on the shipment.

Bulk Orders & Large Shipments

Orders exceeding 10 lbs require a custom shipping quote.

Larger orders may not have shipping options available through standard checkout.

Please contact us with your desired products, quantities, and shipping ZIP code so we can provide a shipping estimate and arrange your order.

Request a quote: https://reelcraftycustoms.com/pages/request-custom-quote

Tracking & Delivery

Tracking information will be provided once your order ships, when available.

Carrier delivery dates are estimates and do not include customization or production time.

If your package is delayed or you experience a delivery issue, please contact us with your order number so we can assist.

Damaged or Incorrect Shipments

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible, preferably within 7 days of delivery.

Include your order number, a description of the problem, and photographs when applicable.

Please refer to our Return & Refund Policy for additional information.

Contact Us

Reel Crafty Customs

Email: laura@reelcraftycustoms.com

Website: https://reelcraftycustoms.com